Shipping Policy

Shipping Policy

At EVEELY, we aim to deliver your orders as quickly and efficiently as possible. Below are the details of our shipping process.

1. Processing & Shipping Times

Processing Time: Orders are processed within 5 business days (excluding weekends and holidays).
Shipping Time: Estimated delivery times depend on your location:

Destination Estimated Delivery Time
🇺🇸 USA 5 - 10 business days
🇪🇺 Europe 5 - 10 business days
🌍 International 10 - 15 business days

Note: During peak seasons or sales, shipping may take longer.

2. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number

3. Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages caused by the carrier. If an issue arises:
✔️ Check your tracking link for updates.
✔️ Contact the shipping provider for more details.
✔️ Reach out to us at support@eveely.com, and we’ll do our best to assist.

4. International Shipping & Customs

🌎 We ship worldwide! However, international customers may be subject to customs fees or import duties imposed by their country. These costs are the buyer’s responsibility.

5. Address Errors & Order Issues

Make sure your shipping address is correct before placing an order. If you made a mistake, contact us within 24 hours at support@eveely.com. We are not responsible for incorrect addresses once the order has shipped.

6. Contact Us

For any shipping-related questions, reach out to us at:
📧 Email: support@eveely.com