Shipping Policy
Shipping Policy
At EVEELY, we aim to deliver your orders as quickly and efficiently as possible. Below are the details of our shipping process.
1. Processing & Shipping Times
Processing Time: Orders are processed within 5 business days (excluding weekends and holidays).
Shipping Time: Estimated delivery times depend on your location:
Destination | Estimated Delivery Time |
---|---|
🇺🇸 USA | 5 - 10 business days |
🇪🇺 Europe | 5 - 10 business days |
🌍 International | 10 - 15 business days |
Note: During peak seasons or sales, shipping may take longer.
2. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
3. Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages caused by the carrier. If an issue arises:
✔️ Check your tracking link for updates.
✔️ Contact the shipping provider for more details.
✔️ Reach out to us at
support@eveely.com, and we’ll do our best to assist.
4. International Shipping & Customs
🌎 We ship worldwide! However, international customers may be subject to customs fees or import duties imposed by their country. These costs are the buyer’s responsibility.
5. Address Errors & Order Issues
Make sure your shipping address is correct before placing an order. If you made a mistake, contact us within 24 hours at support@eveely.com. We are not responsible for incorrect addresses once the order has shipped.
6. Contact Us
For any shipping-related questions, reach out to us at:
📧 Email: support@eveely.com